This Privacy Statement ("Privacy Statement") will help You understand what personal information Cho Bro’s, Inc. (collectively, "CB", "we", "our" or "us") collects when You use www.mamachosonline.com (the “Website") or place an order through the Website’s e-commerce shop (the “Online Ordering Application"), why we collect that information, and what we do with it.
CB acts as both a Data Controller and a Data Processor.
WHO IS CB?
Cho Bro’s, Inc.
18911 Lake Chabot Road
Castro Valley, California 94546
info@mamachosonline.com
CB is not required to appoint a Data Protection Officer.
Questions or comments regarding CB’s processing activities should be directed using the contact information above.
By accessing the Website or Online Ordering Application, You hereby consent to the data practices described herein.
WHAT INFORMATION DOES CB COLLECT?
In connection with Your use of the Website and Online Ordering Application, we may collect the following types of personally identifiable information:
If You place an order through the Website or Online Ordering Application, we may collect:
CB also may gather additional personal or non-personal information in the future.
CB does not collect any personal information about You unless You voluntarily provide it to us. However, You may be required to provide certain personal information when You elect to access specific products and/or services available on the Website or Online Ordering Application. These include registering for an account, contacting CB via email, and submitting Your credit card or other payment information when placing an order.
Automatically Collected Information
Information about Your computer hardware and software may be automatically collected by CB. This information can include Your: (i) IP address; (ii) browser type; (iii) domain names; (iv) access times; and (v) referring website addresses.
HOW DOES CB USE COOKIES?
The Website and Online Ordering Application may use cookies to help personalize Your experience. A “cookie” is a text file placed on the hard disk of Your computer by a web page server. Cookies cannot be used to run programs or deliver viruses to Your computer. Cookies are uniquely assigned to You and can only be read by the web server in the domain that issued the cookie to Your computer. Cookies allow CB to recognize Your computer when You’ve returned to a specific page on the Website or Online Ordering Application. For example, if You personalize a page on the Website, Online Ordering Application, or register for a specific Website or Online Ordering Application service, cookies help CB recall that information on any of Your subsequent visits. This simplifies the process of recording Your personal information, such as billing address, shipping address, and so on. When You return to the same Website or Online Ordering Application page, the information previously entered can be retrieved, allowing CB to customize Your visit.
You have the ability to accept or decline cookies. Most default web browser preferences are set to automatically accept cookies. However, You can always modify Your web browser settings to decline cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website or Online Ordering Application.
WHAT DOES CB DO WITH YOUR INFORMATION?
CB collects and uses Your personal information to: (i) deliver products and services You request from CB; (ii) process transactions; (iii) maintain the Website and Online Ordering Application; (iv) obtain statistics regarding usage of the Website and Online Ordering Application; and (v) inform You of other products or services available from CB, its partners and/or affiliates.
CB may share Your personal information with key third party subcontractors (“Subcontractors”) to help perform statistical analysis, send You email or postal mail, provide customer support, arrange deliveries, or assist in providing important Website or Online Ordering Application functionality. All Subcontractors are required to: (i) maintain the security and privacy of Your personal information; and (ii) use such information solely for the purposes specifically requested by CB.
An updated list of Subcontractors can be found here: [List of Key Third Party Subcontractors].
By accessing the Website or Online Ordering Application, You hereby consent to CB’s use of Subcontractors.
External Data Storage Sites
CB may store Your personal information on servers owned by Subcontractors who provide third party hosting services.
Compelled Disclosure
CB may disclose Your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of the law or comply with legal process served on CB, the Website, or the Online Ordering Application; (b) protect and defend the rights or property of CB; or (c) act under exigent circumstances to protect the personal safety of users of the Website, Online Ordering Application, or the public.
Tracking User Behavior
CB may keep track of the pages You visit when browsing the Website and Online Ordering Application.
E-mail Communications
From time to time, CB may contact You directly via email. We may also receive a notification when You open an email or click on any links contained in the email.
If You would like to stop receiving email marketing or promotional communications, You may opt out by clicking the “unsubscribe” button contained in the email text.
WHY DOES CB COLLECT THIS INFORMATION?
CB uses information collected on the Website or Online Ordering Application to:
YOUR RIGHTS OVER YOUR INFORMATION
At any time, You may:
- obtain a copy of Your personal information held by CB;
- correct any inaccuracies in Your personal information held by CB; and
- request any personal information held by CB be deleted and/or removed.
To exercise these rights, email: info@mamachosonline.com.
HOW LONG DOES CB KEEP YOUR INFORMATION?
CB retains personal information in its internal email, marketing, and client management systems indefinitely. You may withdraw consent for future communications by: (i) replying “unsubscribe” to any CB email and/or marketing communication; or (ii) sending an “unsubscribe request” to: info@mamachosonline.com.
COMPLIANCE AND COOPERATION
CB regularly reviews our compliance with this Privacy Statement. When we receive formal written complaints, we contact the party making the complaint to follow up. We work with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints we cannot resolve directly with our users.
Security of Your Personal Information
CB secures Your personal information from unauthorized access, use, and disclosure. CB uses the following methods for this purpose:
- Secure Sockets Layer (SSL) Protocol
When information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption techniques.
CB strives to take appropriate security measures to protect against unauthorized access to or alteration of Your personal information. Unfortunately, no data transmission over the internet or wireless network can be guaranteed to be one hundred percent secure. As such, while CB strives to protect Your personal information, You hereby acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond the control of CB; and (b) the security, integrity, and privacy of any and all information and data exchanged between You and CB through the Website or Online Ordering Application cannot be guaranteed.
Changes to this Privacy Statement
CB reserves the right to change this Privacy Statement from time to time. We will notify You regarding any significant changes in the way we treat personal information by sending a notice to the primary email address specified in Your account, by placing a prominent notice on our Website, Online Ordering Application, and/or by updating any privacy information on this page. Your continued use of the Website, Online Ordering Application, and/or services available through the Website or Online Ordering Application after any such modifications will constitute Your: (a) acknowledgment of the modified Privacy Statement; and (b) agreement to abide and be bound by such modified Privacy Statement.
Children Under Thirteen
CB does not knowingly collect personally identifiable information from children under the age of thirteen (13). If You are under the age of thirteen (13), You must ask Your parent or guardian for permission to use the Website and Online Ordering Application.
Effective as of October 1, 2021